November 2019 Edition


Silent Auction


Keith Urban, a concert for recovery

Powered by CT Realtors with special guest Travis Denning.


SmartMLS is holding a Silent Auction to help raise much needed money to help those who are suffering from opioid use disorder within the state of Connecticut.


The winner of the auction (the highest bidder) will receive two tickets to the upcoming Concert for Recovery at Mohegan Sun Arena on Sunday, November 17th with exclusive access to the SmartMLS luxury box for this worthwhile event.



Please see the auction webpage for more information and to place your bid.




Existing-home sales receded in September following two consecutive months of increases, according to the National Association of Realtors®. Each of the four major regions witnessed sales drop off last month, with the Midwest absorbing the brunt of those declines.


Lawrence Yun, NAR’s chief economist, said that despite historically low mortgage rates, sales have not commensurately increased, in part due to a low level of new housing options. “We must continue to beat the drum for more inventory,” said Yun, who has called for additional home construction for over a year. “Home prices are rising too rapidly because of the housing shortage, and this lack of inventory is preventing home sales growth potential.”


September existing-home sales in the Northeast fell 2.8% to an annual rate of 690,000, a 1.5% rise from a year ago. The median price in the Northeast was $301,100, up 5.2% from September 2018.




Help Us Help You

Five Compliance Keys


1. Be sure to include the MLS# in any communication to the MLS about a listing data concern.


2. Do not ignore a listing violation inquiry notice!  A lack of response by the due date will result in a fine. Once a fine is issued for a compliance violation, it cannot be waived. 


3. Every edit to your listing causes our Data Checker program to automatically review every field and flag any possible inaccuracies.  You will receive a notification email if an explanation or correction is required.


4. Use the Listing Data Checker widget found on the Matrix home page to track any listing violations that you may have received. Watch this short video for detailed instructions.


5. Avoid missing compliance notices – Add your office administrator to the Compliance notification alerts. Send an email to with the Administrator name, MLS User ID and email address.



Connecticut Real Estate Market Trend Recap

September 2019 (By County)

Average Sales Price

New Haven$229,302
New London$240,356

Number of Units Sold

New Haven1,336
New London481

Average Days on Market

New Haven78
New London86

Number of Active Listings

CountyActive Listings
New Haven6,519
New London3,029

Based on data supplied by SmartMLS, Inc. Analysis dates are September 1, 2019 through September 30, 2019.  This graphic does not reflect all activity in the marketplace.  Copyright (C) 2019, SmartMLS, Inc. All rights reserved.


The SmartDesk

Although SmartMLS has business hours 7 days a week, there are times when you may need some assistance with one of our products or services but there is not a live SmartMLS team member available for you to speak with. However, that does not mean you are out of luck.


We have an online knowledge base, The SmartDesk, which is available 24/7 to get you through those times where you’re working outside of our business hours and need a little push in the right direction. This collection of articles ranges from quick answers to basic questions all the way to detailed, step-by-step instructions (with screenshots) for more complex issues.


You can access the SmartDesk directly from our corporate website ( by clicking Help Center, as well as from the Member Dashboard and the External Links widget on the Matrix home page. Additionally, many of the email replies we send after support interactions include a link to the SmartDesk.


Currently, we have almost 1,100 self-help articles. We’re constantly adding new content, so make sure to check back frequently. Also, please let us know if there is a topic you would like covered- we’d be happy to add it to make your life easier.


Kathy Elson, CEO





immoviewer automatically creates MLS compliant video content directly from your SmartMLS listings, complete with unbranded landing pages, downloadable videos, PDF flyers, and easy SSO integration. Every SmartMLS immoviewer account also comes with a unique immoviewer 3D  tour integration that requires no subscription! 

And if you want to present your listing in 3D and 360º, as shown below,  immoviewer’s software platform can make it happen.  Your first one is free and after that each 3D 360° tours is just $25 per listing, or you can add a Floor Plan and its just $69 per listing.

SmartMLS Holiday Hours:

SmartMLS will close at 3PM on Wednesday November 27th and will be closed Thanksgiving Day and the day after.  Normal hours resume on Saturday November 30th.  Have a safe and happy Thanksgiving!