Susan was extremely kind and patient...she also processed our application very quickly so we were able to get our business running right away. Thank you!
Your staff and techs are 5+ stars people!! They know their stuff and have been totally helpful...I can't sing them enough praises.
I am so glad to know people are paying attention and checking things for accuracy and quality assurance. That’s great!
Yesennia is simply the best. She is always very helpful and pleasant to work with and always provides solutions. Thank you!
Always great to have a live person on the weekend when questions arise. Thank you for having informative employees.
"Always great to have a live person on the weekend when questions arise. Thank you for having informative employees."
"Jacquie showed genuine concern about my computer dilemma and offered her assistance to resolve the potential issue."
"Ken listened to my problem, understood the issue and quickly explained the solution. Very happy with his assistance!"
"Cynthia assisted with multiple things needed and was quick and super helpful. Quick to respond, quick to help and right on top of her game."
"Yes, satisfied. The quick reply and instructions were excellent. Thank you. And your Department is always an A+"
"Brian was very nice and patient. I was in a noisy area and he was very understanding and helped me to get up and running."
"Your tech support is always helpful! Chris did a great job and emailed me with the confirmation. Thanks for helping to make my job easier!"
"My hero! Not only did she tell me what the problem was but she also took the bull by horns and solved it herself."
"Chuck was very helpful and professional. If I need help again, I sure hope he would be the person who answers the phone. Thank you "
"Megan was extremely helpful, and didn't waste time and got right to the subject. A pleasure to have had her help and understanding!"
"Always glad you are on top of things. I've been out of Real Estate for a while and still getting my sea legs back with the system, so thanks."
"They were great. I entered wrong sale price in the evening. They fixed my error as soon as possible the next morning. Thank you!!"
"Michele was very supportive, patient and knowledgeable throughout this process. Her walkthroughs were extremely helpful."
"When I call Smart I am welcomed with professional and courteous customer service. Thank you for making this a priority!"
"Shawn is always so helpful. Thank you so much for being so patient with me and cleaning up this property history. You were great."
"The team at SmartMLS are professional yet personable. They go beyond regular customer service, for which I’m truly grateful."
"Everyone I have worked with at Smart MLS have been FABULOUS! They have really helped me get my business started!!."
"Sonnilynn was so helpful. Customer service was superb. She went out of her way to get things set up and running for me. It was the best."
"I am so glad to know people are paying attention and checking things for accuracy and quality assurance. That’s great!"
"Yesennia is simply the best. She is always very helpful and pleasant to work with and always provides solutions. Thank you!"
"I have always had the best support from everyone at MLS. I wish everyone was as supportive and patient as you are. Thank you"
"Allen was very helpful in explaining the different listing statuses. Thank you."
"I am very happy that SMART MLS is so vigilant in all of the details. Things we may have missed otherwise."
"Michelle was so helpful. She stayed on the line while I deleted and added the new Supra ekey app. Thank you!"
"I'm always very satisfied with the help and professionalism I receive from SMART MLS and their support team. Thank you."
"The wonderful people of the MLS are the best, the very best. Thank you, all!"
"Friendly, professional and cheerful. She made it easy."
"Ken was very helpful and patient. The usual great service from the tech support group!"
"Instructive, to the point, provided with a sense of humor."
"As usual, the service was quick, efficient, kind and patient. Most helpful."
"I’ve always found the Compliance Department to be very responsive, when I have a question, I get a quick, accurate, and realistic answer, thank you!"
"Michele was great....very information and knowledgeable. I appreciate the amount of time she spent with me making sure I understood all the functions."
"I am VERY happy with your service. I was out of town & not able to close out my listing myself. Thanks!! Great woman helped me - give her a raise!"
"Chris' efficient, prompt and "no problem, I can fix this for you" response made a big problem go away.
So thank you very much."
So thank you very much."
"Agents are always super friendly & helpful! I have always been pleasantly surprised by the speed in which they solve problems. (With) every single one I could hear the smile in their voice!"
"Jailena sent me the information on how to enter it which was very helpful. We always receive prompt and courteous service from the Compliance Dept. at SmartMLS. Thanks again!"
"Brian is awesome. He is so easy going and patient. Walked me through entire process to resolve my problem. What’s his mobile number? I want to add him permanently to my contacts list!"
"Megan was very supportive in assisting me in resolving a question. Megan looked up the property quickly and had an answer for me in seconds. She very personable and on point."
"It was great that i got a live body so quickly as that is not often the case with any number called these days. She was very professional and personable. She fixed the issue quickly and i was done in a jiff."
"Was very helpful in explaining how to handle closing out a property listed multiple ways. I also appreciated the follow up written response confirming our conversation. Thanks again."
"Ken was so supportive to my technical issue he asked to stay on the line and walk me thru the problem I was having. But because I was short on time he sent me an instructional email. I was very grateful for that."
"Chris was great to work with. He guided me through the process I needed for my new client's needs. He was very professional, friendly, efficient and knowledgeable. I highly recommend him."